Frequently Asked Questions
What kind of diagnostic tests does your full-service laboratory in Plano TX, offer?
Our Plano, TX facility is a full-service lab that offers a complete range of tests that cover disciplines such as hematology, biochemistry, microbiology, immunology, and molecular diagnostics. Whether you need ordinary screening procedures or specialized tests, we have the know-how and technology required for you.
When will my test result arrive?
We realize the need for a fast response. Thanks to our streamlined processes, we don’t sacrifice accuracy on the way to delivering fast turnaround times. The timeline may differ from one test to another but we care about efficiency so that we can give you the reports sooner.
Is a doctor's consultation required before the commencement of testing at your laboratory?
Typically, a doctor’s recommendation is required for testing since tests are ordered only after your medical history is taken into consideration. Yet, some screening studies might go without a referral. We advise you to consult your healthcare provider since he/she will specify the testing that would fit you best.
Is the example provided in my lab services covered by insurance?
We take in many different insurances, and we try to advance coverage to the patients as much as we can. The billing team would gladly complete insurance verification and loading for their patients. For those who do not carry insurance or have insufficient insurance, we offer affordable self-pay rates.
Is it possible to test your results for precision, quality, and accuracy?
The quality attribution is overwhelming and is therefore paramount. We have always been strict in the quality and our quality assurance processes are top-notch and guarantee you the best quality. Our team is always implementing the standard operating procedure and ensuring easy monitoring of data quality. Furthermore, not only do we conduct tests following the rules and regulations, but also guarantee the accuracy and validity of each one of our test results.